policy's
General
Prices are dependent on coat condition, behaviour, and size of dog and are a guide.
Sassy & Scruffy may take photos of your dog for social media unless stated during their appointment.
Sassy & Scruffy will not groom dogs in season, pregnant or those weaning puppy's younger than 8 weeks.
Please ensure your dog has gone to the toilet before their appointment.
Sassy & Scruffy will not tolerate any verbal abuse or violence towards any members of staff. Any misconduct will cause cancellation of all appointments and refusal of service.
cancellation
If you need to cancel your appointment, 24 hours notice is required.
Any bookings cancelled less than 24 hours of the appointment will be subject to a charge.
No Shows will incur a 100% charge of appointment before rebooking.
Lateness for drop off: Please call or message if you are running late (more than 10 minutes). Failure to do so will incur a no show fee and your appointment will need to be rearranged.
We run by an appointment only basis so need to know of any changes to try and accommodate everyone
de-matting
Sassy & Scruffy will not demat dogs under any circumstances. In conjunction with the animal welfare Act 2006; dematting cause pain and discomfort; and is in the best interest of the dog to shave them off and start again.
Any severe matting will incur an additional charge due to the extra strain on equipment, and additional time.
A brushing demo can be offered to prevent matting in the future
medical conditions & flees
Any medical conditions must be informed during booking, or upon check in.
Sassy & Scruffy is not liable for any medical conditions aggravated or discovered during the grooming process
Any Flees found on a dog before the appointment will cause their appointment to be cancelled. Any fleas found during the grooming process will be bathed in a flea shampoo, and will be sent home. An additional charge will be added to the groom.
cancellation
If you need to cancel your appointment, 24 hours notice is required.
Any bookings cancelled less than 24 hours of the appointment will be subject to a charge.
No Shows will incur a 100% charge of appointment before rebooking.
Lateness for drop off: Please call or message if you are running late (more than 10 minutes). Failure to do so will incur a no show fee and your appointment will need to be rearranged.
We run by an appointment only basis so need to know of any changes to try and accommodate everyone
General
Prices are dependent on coat condition, behaviour, and size of dog and are a guide.
Sassy & Scruffy may take photos of your dog for social media unless stated during their appointment.
Sassy & Scruffy will not groom dogs in season, pregnant or those weaning puppy's younger than 8 weeks.
Please ensure your dog has gone to the toilet before their appointment.
Sassy & Scruffy will not tolerate any verbal abuse or violence towards any members of staff. any misconduct will cause cancellation of all appointments and refusal of service.
medical conditions & flees
Any medical conditions must be informed during booking, or upon check in.
Sassy & Scruffy is not liable for any medical conditions aggravated or discovered during the grooming process
Any Flees found on a dog before the appointment will cause their appointment to be cancelled. Any fleas found during the grooming process will be bathed in a flea shampoo, and will be sent home. An additional charge will be added to the groom.
de-matting
Sassy & Scruffy will not demat dogs under any circumstances. In conjunction with the animal welfare Act 2006; dematting cause pain and discomfort; and is in the best interest of the dog to shave them off and start again.
Any severe matting will incur an additional charge due to the extra strain on equipment, and additional time.
A brushing demo can be offered to prevent matting in the future
policy's
cancellation
If you need to cancel your appointment, 24 hours notice is required.
Any bookings cancelled less than 24 hours of the appointment will be subject to a charge.
No Shows will incur a 100% charge of appointment before rebooking.
Lateness for drop off: Please call or message if you are running late (more than 10 minutes). Failure to do so will incur a no show fee and your appointment will need to be rearranged.
We run by an appointment only basis so need to know of any changes to try and accommodate everyone
cancellation
If you need to cancel your appointment, 24 hours notice is required.
Any bookings cancelled less than 24 hours of the appointment will be subject to a charge.
No Shows will incur a 100% charge of appointment before rebooking.
Lateness for drop off: Please call or message if you are running late (more than 10 minutes). Failure to do so will incur a no show fee and your appointment will need to be rearranged.
We run by an appointment only basis so need to know of any changes to try and accommodate everyone
cancellation
If you need to cancel your appointment, 24 hours notice is required.
Any bookings cancelled less than 24 hours of the appointment will be subject to a charge.
No Shows will incur a 100% charge of appointment before rebooking.
Lateness for drop off: Please call or message if you are running late (more than 10 minutes). Failure to do so will incur a no show fee and your appointment will need to be rearranged.
We run by an appointment only basis so need to know of any changes to try and accommodate everyone
cancellation
If you need to cancel your appointment, 24 hours notice is required.
Any bookings cancelled less than 24 hours of the appointment will be subject to a charge.
No Shows will incur a 100% charge of appointment before rebooking.
Lateness for drop off: Please call or message if you are running late (more than 10 minutes). Failure to do so will incur a no show fee and your appointment will need to be rearranged.
We run by an appointment only basis so need to know of any changes to try and accommodate everyone
cancellation
If you need to cancel your appointment, 24 hours notice is required.
Any bookings cancelled less than 24 hours of the appointment will be subject to a charge.
No Shows will incur a 100% charge of appointment before rebooking.
Lateness for drop off: Please call or message if you are running late (more than 10 minutes). Failure to do so will incur a no show fee and your appointment will need to be rearranged.
We run by an appointment only basis so need to know of any changes to try and accommodate everyone
de-matting
Sassy & Scruffy will not demat dogs under any circumstances. In conjunction with the animal welfare Act 2006; dematting cause pain and discomfort; and is in the best interest of the dog to shave them off and start again.
Any severe matting will incur an additional charge due to the extra strain on equipment, and additional time.
A brushing demo can be offered to prevent matting in the future
de-matting
Sassy & Scruffy will not demat dogs under any circumstances. In conjunction with the animal welfare Act 2006; dematting cause pain and discomfort; and is in the best interest of the dog to shave them off and start again.
Any severe matting will incur an additional charge due to the extra strain on equipment, and additional time.
A brushing demo can be offered to prevent matting in the future
de-matting
Sassy & Scruffy will not demat dogs under any circumstances. In conjunction with the animal welfare Act 2006; dematting cause pain and discomfort; and is in the best interest of the dog to shave them off and start again.
Any severe matting will incur an additional charge due to the extra strain on equipment, and additional time.
A brushing demo can be offered to prevent matting in the future
de-matting
Sassy & Scruffy will not demat dogs under any circumstances. In conjunction with the animal welfare Act 2006; dematting cause pain and discomfort; and is in the best interest of the dog to shave them off and start again.
Any severe matting will incur an additional charge due to the extra strain on equipment, and additional time.
A brushing demo can be offered to prevent matting in the future
de-matting
Sassy & Scruffy will not demat dogs under any circumstances. In conjunction with the animal welfare Act 2006; dematting cause pain and discomfort; and is in the best interest of the dog to shave them off and start again.
Any severe matting will incur an additional charge due to the extra strain on equipment, and additional time.
A brushing demo can be offered to prevent matting in the future
General
Prices are dependent on coat condition, behaviour, and size of dog and are a guide.
Sassy & Scruffy may take photos of your dog for social media unless stated during their appointment.
Sassy & Scruffy will not groom dogs in season, pregnant or those weaning puppy's younger than 8 weeks.
Please ensure your dog has gone to the toilet before their appointment.
Sassy & Scruffy will not tolerate any verbal abuse or violence towards any members of staff. Any misconduct will cause cancellation of all appointments and refusal of service.
General
Prices are dependent on coat condition, behaviour, and size of dog and are a guide.
Sassy & Scruffy may take photos of your dog for social media unless stated during their appointment.
Sassy & Scruffy will not groom dogs in season, pregnant or those weaning puppy's younger than 8 weeks.
Please ensure your dog has gone to the toilet before their appointment.
Sassy & Scruffy will not tolerate any verbal abuse or violence towards any members of staff. Any misconduct will cause cancellation of all appointments and refusal of service.
General
Prices are dependent on coat condition, behaviour, and size of dog and are a guide.
Sassy & Scruffy may take photos of your dog for social media unless stated during their appointment.
Sassy & Scruffy will not groom dogs in season, pregnant or those weaning puppy's younger than 8 weeks.
Please ensure your dog has gone to the toilet before their appointment.
Sassy & Scruffy will not tolerate any verbal abuse or violence towards any members of staff. Any misconduct will cause cancellation of all appointments and refusal of service.
General
Prices are dependent on coat condition, behaviour, and size of dog and are a guide.
Sassy & Scruffy may take photos of your dog for social media unless stated during their appointment.
Sassy & Scruffy will not groom dogs in season, pregnant or those weaning puppy's younger than 8 weeks.
Please ensure your dog has gone to the toilet before their appointment.
Sassy & Scruffy will not tolerate any verbal abuse or violence towards any members of staff. Any misconduct will cause cancellation of all appointments and refusal of service.
General
Prices are dependent on coat condition, behaviour, and size of dog and are a guide.
Sassy & Scruffy may take photos of your dog for social media unless stated during their appointment.
Sassy & Scruffy will not groom dogs in season, pregnant or those weaning puppy's younger than 8 weeks.
Please ensure your dog has gone to the toilet before their appointment.
Sassy & Scruffy will not tolerate any verbal abuse or violence towards any members of staff. Any misconduct will cause cancellation of all appointments and refusal of service.
medical conditions & flees
Any medical conditions must be informed during booking, or upon check in.
Sassy & Scruffy is not liable for any medical conditions aggravated or discovered during the grooming process
Any Flees found on a dog before the appointment will cause their appointment to be cancelled. Any fleas found during the grooming process will be bathed in a flea shampoo, and will be sent home. An additional charge will be added to the groom.
medical conditions & flees
Any medical conditions must be informed during booking, or upon check in.
Sassy & Scruffy is not liable for any medical conditions aggravated or discovered during the grooming process
Any Flees found on a dog before the appointment will cause their appointment to be cancelled. Any fleas found during the grooming process will be bathed in a flea shampoo, and will be sent home. An additional charge will be added to the groom.
medical conditions & flees
Any medical conditions must be informed during booking, or upon check in.
Sassy & Scruffy is not liable for any medical conditions aggravated or discovered during the grooming process
Any Flees found on a dog before the appointment will cause their appointment to be cancelled. Any fleas found during the grooming process will be bathed in a flea shampoo, and will be sent home. An additional charge will be added to the groom.
medical conditions & flees
Any medical conditions must be informed during booking, or upon check in.
Sassy & Scruffy is not liable for any medical conditions aggravated or discovered during the grooming process
Any Flees found on a dog before the appointment will cause their appointment to be cancelled. Any fleas found during the grooming process will be bathed in a flea shampoo, and will be sent home. An additional charge will be added to the groom.
medical conditions & flees
Any medical conditions must be informed during booking, or upon check in.
Sassy & Scruffy is not liable for any medical conditions aggravated or discovered during the grooming process
Any Flees found on a dog before the appointment will cause their appointment to be cancelled. Any fleas found during the grooming process will be bathed in a flea shampoo, and will be sent home. An additional charge will be added to the groom.
policy's
policy's
policy's
policy's
policy's